Contact the SiteManager/AASHTOWare Construction Support if you have issues with the following:

• IDs
• Access
• Permissions
• Error messages in AASHTOWare
• RUG
• Diaries
• Daily Work Reports
• Change Orders
• Pay Estimates

Email: NDOT.AWProjectSupport@nebraska.gov
Phone: 402-479-4457

Contact SiteManager/AASHTOWare Materials Support if you have issues with the following:

• Sample record issues including but not limited to test templates
• Sample checklist report issues
• Producer suppliers
• Approved products
• Contracts (Material requirement issues (adding or zeroing out))
• Contract authority
• Assigning labs

Email: NDOT.AWProjectSupport@nebraska.gov
Phone: 402-479-4760

Quick Reference Guides

• How to submit an electronic AASHTOWare Project incident request via Service Portal ticket system.